At Manas Exclusives, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://manasexclusives.com/ or make a purchase from us.
1. Information We Collect
Personal Information: When you place an order or register on our website, we may collect details such as your name, email address, phone number, shipping address, and payment details.
Browsing Information: We collect non-personal information such as IP address, browser type, and pages visited to improve our website experience.
2. How We Use Your Information
To process and fulfill orders, including shipping and returns.
To provide customer support and respond to inquiries.
To improve our website, services, and customer experience.
To send promotional emails and offers (you may opt out anytime).
3. Data Protection & Security
We ensure that your personal data is stored securely and used only for intended purposes.
Payment transactions are processed through secure third-party gateways, and we do not store any credit/debit card details.
Your information will never be sold, rented, or shared with unauthorized third parties.
4. Shipping & Returns
Orders are dispatched within 48 hours, and delivery takes 7-10 business days (excluding weekends).
An unboxing video is mandatory for any exchange requests due to damages or incorrect products.
Refunds are not issued but can be adjusted in the next order as per our refund policy.
5. Cookies & Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings if preferred.
6. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our website indicates acceptance of these updates.
7. Contact Us
For any privacy-related concerns, please reach out to us:
📧 Email: manasexclusives@gmail.com
📞 Phone: 8499983775